AI employees that work inside Microsoft Teams
Mention an AI employee in a Teams channel, give it a job and get the result back in the thread for approval. No new app for your team to learn.
Work where people already are
Most companies on Microsoft 365 already have their conversations in Teams. So that's where the AI employee lives: you mention it in a channel, describe the job, and the result comes back in the same thread for approval.
It can summarise long threads, find the right file in SharePoint and answer from it, or draft an Outlook email from a Teams request. Nobody has to learn a new app or remember another login.
Teams, Copilot and Switch
Copilot helps individuals inside Word, Excel and Outlook. Switch AI employees do defined jobs for a team, across Microsoft and non-Microsoft tools like your CRM or accounting system, with a named owner. Many companies use both.
Getting started with Microsoft Teams
Connecting Microsoft Teams is part of setup, not a project of its own. In the first meeting we look at how your team uses Microsoft Teams today, pick the one job that wastes the most time, and agree who will own and approve the AI employee that takes it on.
From there you have two routes. On Platform your team builds its own AI employees after one onboarding call. On Managed, Switch runs a workshop, presents the plan to leadership, builds up to five AI employees, rolls them out and holds weekly implementation calls. You can try it first with a free test alongside a Switch team member.
Example jobs
Job
Works in
Produces
Approved by
Summarise a long channel thread
Microsoft Teams
Thread summary
Channel owner
Find the right file and answer from it
SharePoint
Answer with link
Requester
Draft an email from a Teams request
Outlook
Email draft
Sender
See what an AI employee would do for your team.
30 minutes with Switch. We map your first agents with you.
How it works with Switch
Step 1
Agree the plan
Agree the steps, owners and dates together.
Step 2
Map your needs
Understand your workflow, pain points and goals.
Step 3
See it on your work
See a working agent on your own workflow.
Step 4
Business case
Connect the value to cost, revenue and margin.
Step 5
Price and terms
Agree scope and price for one first agent.
Step 6
References
Hear from customers who have done it.
Step 7
Procurement
Clear legal, security and vendor onboarding.
Step 8
Sign and start
Sign the shared scope and book the kick-off.
Related integrations
By company size
More ai employees by tool
Questions
Do we need Copilot licences?
No. Switch AI employees run on the Switch platform and connect to your Microsoft 365 account.
Does a person still approve the work?
Yes. Every AI employee hands its result to a named person in Teams or Slack, who approves, edits or rejects it before anything is sent or changed.
Will AI employees replace people on the team?
No. They take repeatable work off the team's plate so people spend their time on judgement, customers and decisions.
How do we get started?
Start with a free test together with a Switch team member, then choose Platform to build your own AI employees or Managed to have Switch find, build and roll them out for you.