Switch vs Microsoft Copilot
Copilot helps each person inside Microsoft 365 apps. Switch builds AI employees around a team's specific workflows, across Microsoft and non-Microsoft tools, with a named owner and approval.
When Copilot is the better choice
If what you need is help for one person, on their own tasks, a tool like Copilot may be all you need. It's usually quicker to try, and for the basic, simple work it does the job well.
When Switch is the better choice
Switch is built for the recurring, demanding work a team shares: jobs that touch your CRM, finance system or documents, need a clear owner, and should never go out without a person approving them. It lives in Teams or Slack, so nobody has to switch tools.
It also comes with people. On Managed, Switch runs a workshop to find the right AI employees, presents the plan to your leadership, builds up to five of them, rolls them out to the team and holds weekly implementation calls.
An honest way to decide
Write down three jobs your team repeats every week. If they live inside one person's day, start with a general-purpose tool. If they cross tools and people, book a meeting with us and we'll show you what an AI employee would do with them.
Which fits which job
Job
Tool
Verdict
Approved by
Personal help inside Word, Excel and Outlook
Copilot
Best fit: Copilot
Individual
Workflows spanning CRM, finance and Microsoft 365
Switch
Best fit: Switch
Named owner
Built and rolled out for you
Switch Managed
Best fit: Switch
Team lead
See what an AI employee would do for your team.
30 minutes with Switch. We map your first agents with you.
How it works with Switch
Step 1
Agree the plan
Agree the steps, owners and dates together.
Step 2
Map your needs
Understand your workflow, pain points and goals.
Step 3
See it on your work
See a working agent on your own workflow.
Step 4
Business case
Connect the value to cost, revenue and margin.
Step 5
Price and terms
Agree scope and price for one first agent.
Step 6
References
Hear from customers who have done it.
Step 7
Procurement
Clear legal, security and vendor onboarding.
Step 8
Sign and start
Sign the shared scope and book the kick-off.
Related integrations
By company size
Questions
Can Switch and Copilot run side by side?
Yes. Switch works in Teams next to Copilot and connects to the same Microsoft 365 account.
Does a person still approve the work?
Yes. Every AI employee hands its result to a named person in Teams or Slack, who approves, edits or rejects it before anything is sent or changed.
Will AI employees replace people on the team?
No. They take repeatable work off the team's plate so people spend their time on judgement, customers and decisions.
How do we get started?
Start with a free test together with a Switch team member, then choose Platform to build your own AI employees or Managed to have Switch find, build and roll them out for you.