Agent ownership, decided first
Before building, decide who owns which AI agents in your company and teams. Clear owners keep agents useful, safe and maintained.
Why ownership comes first
Most failed AI projects don't fail because of the technology. They fail because nobody owns the agent: no one keeps it current, checks its work or decides when it should stop. Deciding who owns which AI agents in your company and teams is the first step, before any building.
How to decide it
Map the recurring work in each team. For each AI employee you want, name an owner, usually the team lead who owns that work today, not IT alone. Write down what it does, what it may change, and who approves. Review the list every quarter.
After ownership, decide your general-purpose agent for everyday tasks, then build custom agents for the demanding work.
Where to go from here
If this sounds like the way you want to work with AI, the next step is a short conversation. We'll look at the work your teams repeat every week and tell you honestly which of it suits an AI employee and which doesn't.
From there you have two routes. On Platform your team builds its own AI employees after one onboarding call. On Managed, Switch runs a workshop, presents the plan to leadership, builds up to five AI employees, rolls them out and holds weekly implementation calls. You can try it first with a free test alongside a Switch team member.
Example jobs
Job
Works in
Produces
Approved by
Map recurring work per team
Workshop
Work map
Team leads
Assign an owner per AI employee
Agent register
Ownership list
Leadership
Review every quarter
Check-in
Updated register
Owners
See what an AI employee would do for your team.
30 minutes with Switch. We map your first agents with you.
How it works with Switch
Step 1
Agree the plan
Agree the steps, owners and dates together.
Step 2
Map your needs
Understand your workflow, pain points and goals.
Step 3
See it on your work
See a working agent on your own workflow.
Step 4
Business case
Connect the value to cost, revenue and margin.
Step 5
Price and terms
Agree scope and price for one first agent.
Step 6
References
Hear from customers who have done it.
Step 7
Procurement
Clear legal, security and vendor onboarding.
Step 8
Sign and start
Sign the shared scope and book the kick-off.
Related integrations
By company size
Questions
Who should own an AI employee?
The person who owns the work it does, usually a team lead, not IT alone.
Does a person still approve the work?
Yes. Every AI employee hands its result to a named person in Teams or Slack, who approves, edits or rejects it before anything is sent or changed.
Will AI employees replace people on the team?
No. They take repeatable work off the team's plate so people spend their time on judgement, customers and decisions.
How do we get started?
Start with a free test together with a Switch team member, then choose Platform to build your own AI employees or Managed to have Switch find, build and roll them out for you.