Switch vs ChatGPT
ChatGPT is a general-purpose assistant each person uses on their own. Switch builds custom AI employees that do a defined job for a team, inside Teams or Slack, using your tools and with human approval.
When ChatGPT is the better choice
If what you need is help for one person, on their own tasks, a tool like ChatGPT may be all you need. It's usually quicker to try, and for the basic, simple work it does the job well.
When Switch is the better choice
Switch is built for the recurring, demanding work a team shares: jobs that touch your CRM, finance system or documents, need a clear owner, and should never go out without a person approving them. It lives in Teams or Slack, so nobody has to switch tools.
It also comes with people. On Managed, Switch runs a workshop to find the right AI employees, presents the plan to your leadership, builds up to five of them, rolls them out to the team and holds weekly implementation calls.
An honest way to decide
Write down three jobs your team repeats every week. If they live inside one person's day, start with a general-purpose tool. If they cross tools and people, book a meeting with us and we'll show you what an AI employee would do with them.
Which fits which job
Job
Tool
Verdict
Approved by
One-off questions and drafting
ChatGPT
Best fit: ChatGPT
Individual
Recurring team workflows across tools
Switch
Best fit: Switch
Named owner
Work that needs an approval trail
Switch
Best fit: Switch
Team lead
See what an AI employee would do for your team.
30 minutes with Switch. We map your first agents with you.
How it works with Switch
Step 1
Agree the plan
Agree the steps, owners and dates together.
Step 2
Map your needs
Understand your workflow, pain points and goals.
Step 3
See it on your work
See a working agent on your own workflow.
Step 4
Business case
Connect the value to cost, revenue and margin.
Step 5
Price and terms
Agree scope and price for one first agent.
Step 6
References
Hear from customers who have done it.
Step 7
Procurement
Clear legal, security and vendor onboarding.
Step 8
Sign and start
Sign the shared scope and book the kick-off.
By company size
Questions
Can Switch use ChatGPT models?
Yes. Switch AI employees can run on OpenAI, Gemini or Claude models, chosen per job.
Should we stop using ChatGPT?
No. Many teams keep a general-purpose assistant for everyday questions and use Switch for the demanding, repeatable work.
Does a person still approve the work?
Yes. Every AI employee hands its result to a named person in Teams or Slack, who approves, edits or rejects it before anything is sent or changed.
How do we get started?
Start with a free test together with a Switch team member, then choose Platform to build your own AI employees or Managed to have Switch find, build and roll them out for you.