Playbook · 3 min read
Pick your general-purpose agent: ChatGPT or Claude
Pick one for the everyday basics, roll it out, and stop discussing it.
- Role
- IT or operations lead
- Team
- Operations
The steps
- 01Check which one your security team already allows
- 02Test both on five real everyday tasks
- 03Pick one and give everyone access
- 04Keep demanding work for custom agents
For writing, summaries and quick questions, the difference between the two is small.
The value is in everyone using the same one.