Customer service integration

AI employees for Freshdesk, in Teams and Slack.

Tag @Switch in a channel. It works in Freshdesk and brings the result back for you to approve.

# operations

Aino
@Switch draft replies for approval in Freshdesk.

Switch Agent

Done in Freshdesk. Ready for your approval.

Approve work

What it can do in Freshdesk

Related integrations

Solutions

AI employees that use Freshdesk

AI employees for customer support

An AI employee that drafts replies, tags tickets and spots recurring issues. Agents approve every answer before it reaches a customer.