Switch

Customer service integration

AI employees for Zendesk, in Teams and Slack.

Tag @Switch in a channel. It works in Zendesk and brings the result back for you to approve.

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# operations

A

Aino
@Switch draft replies for approval in Zendesk.

S

Switch Agent

Done in Zendesk. Ready for your approval.

Approve work

What it can do in Zendesk

  1. 01

    Draft replies for approval

  2. 02

    Tag and route tickets

  3. 03

    Spot recurring issues

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AI employees that use Zendesk

AI employees for customer support

An AI employee that drafts replies, tags tickets and spots recurring issues. Agents approve every answer before it reaches a customer.