AI employees that work in Jira
An AI employee that turns Teams or Slack requests into well-written Jira tickets, summarises sprint progress and chases blocked issues. The team lead approves before anything changes.
Requests in chat, clean tickets in Jira
Most Jira work starts as a message in Teams or Slack that someone has to rewrite into a ticket. An AI employee does that rewrite: it pulls the details from the thread, fills in the fields your team uses and asks the product owner to approve before creating it.
On Fridays it summarises sprint progress in the team channel, and during the week it nudges owners of issues that have been blocked for too long. Nobody needs to open a board to know where things stand.
We agree up front what success looks like, usually hours of admin saved per sprint, and check it together.
From Jira to a first result
Connecting Jira is part of setup, not a separate project. We look at how your team uses Jira today and pick the job that costs the most time. A typical first candidate is "turn chat requests into tickets" in Jira: the AI employee prepares ticket drafts with details filled in, and the product owner approves it.
The point isn't to add another AI tool; it's to move a number your business cares about. That's why Switch is custom: we set a goal, build to it and measure it with you. Start with a free test, then choose Platform or Managed.
Example jobs
Job
Works in
Produces
Approved by
Turn chat requests into tickets
Jira
Ticket drafts with details filled in
Product owner
Summarise sprint progress
Jira
Weekly update in the team channel
Team lead
Chase blocked issues
Jira
Reminders to issue owners
Scrum master
See what an AI employee would do for your team.
30 minutes with Switch. We map your first agents with you.
How it works with Switch
Step 1
Agree the plan
Agree the steps, owners and dates together.
Step 2
Map your needs
Understand your workflow, pain points and goals.
Step 3
See it on your work
See a working agent on your own workflow.
Step 4
Business case
Connect the value to cost, revenue and margin.
Step 5
Price and terms
Agree scope and price for one first agent.
Step 6
References
Hear from customers who have done it.
Step 7
Procurement
Clear legal, security and vendor onboarding.
Step 8
Sign and start
Sign the shared scope and book the kick-off.
Related integrations
By company size
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Questions
Does it need Jira admin rights?
It needs the access its job requires, agreed during setup. Every change it proposes is approved by a person first.
Does a person still approve the work?
Yes. Every AI employee hands its result to a named person in Teams or Slack, who approves, edits or rejects it before anything is sent or changed.
Will AI employees replace people on the team?
No. They take repeatable work off the team's plate so people spend their time on judgement, customers and decisions.
How do we get started?
Start with a free test together with a Switch team member, then choose Platform to build your own AI employees or Managed to have Switch find, build and roll them out for you.