An AI worker that does one job well
An AI worker is an AI agent with a single, clear job. Switch builds AI workers that run inside Teams or Slack, use your tools and hand finished work to a person to approve.
One job, done every week
An AI worker is the simplest useful form of AI in a team: an AI agent with one clear job. It might write the follow-up after every customer call, sort the shared inbox each morning or put together the weekly numbers for the Monday meeting.
Because the job is clear, it's easy to see whether it works. Before we build, we agree how many hours a week the AI worker should save. After a few weeks you can check that number yourself.
Works where your team works
Switch AI workers run inside Teams or Slack and use the tools you already have, like HubSpot, Outlook, Excel and SharePoint. When a piece of work is ready, the AI worker posts it in the channel and a person approves, edits or sends it back. Nothing goes out on its own.
Most teams start with one AI worker and add more once the first one pays off. You can try it on a real task in a free test with someone from the Switch team.
Putting this to work
We start by looking at the work your teams repeat every week and tell you honestly which of it suits an AI employee. A typical first candidate is "write follow-ups after customer calls" in HubSpot: the AI employee prepares draft email and CRM note, and the seller approves it.
What makes Switch different is the focus on impact rather than features. Every AI employee starts with a goal in hours or euros. On Platform your team builds them; on Managed, Switch runs the workshop, builds up to five and rolls them out. You can begin with a free test.
Example jobs
Job
Works in
Produces
Approved by
Write follow-ups after customer calls
HubSpot
Draft email and CRM note
Seller
Sort and answer incoming requests
Outlook
Draft replies by topic
Team lead
Build the weekly numbers update
Excel
Summary in the team channel
Manager
See what an AI employee would do for your team.
30 minutes with Switch. We map your first agents with you.
How it works with Switch
Step 1
Agree the plan
Agree the steps, owners and dates together.
Step 2
Map your needs
Understand your workflow, pain points and goals.
Step 3
See it on your work
See a working agent on your own workflow.
Step 4
Business case
Connect the value to cost, revenue and margin.
Step 5
Price and terms
Agree scope and price for one first agent.
Step 6
References
Hear from customers who have done it.
Step 7
Procurement
Clear legal, security and vendor onboarding.
Step 8
Sign and start
Sign the shared scope and book the kick-off.
Related integrations
By company size
Questions
What is the difference between an AI worker and an AI tool?
A tool waits for someone to use it. An AI worker has a job, does it every week and hands the result to a person to approve.
Does a person still approve the work?
Yes. Every AI employee hands its result to a named person in Teams or Slack, who approves, edits or rejects it before anything is sent or changed.
Will AI employees replace people on the team?
No. They take repeatable work off the team's plate so people spend their time on judgement, customers and decisions.
How do we get started?
Start with a free test together with a Switch team member, then choose Platform to build your own AI employees or Managed to have Switch find, build and roll them out for you.